Customer Service Guide

Use this customer service guide to find out who to contact with questions and concerns, and where to get information on common topics.

General Program Information

Application Support

Financial Help

Minnesota Health Care Programs (MHCP): Medical Assistance and MinnesotaCare
- Minnesota Health Care Programs (MHCP) Member Help Desk: 800-657-3739
- MHCP website
Tax credits or general questions about cost-sharing reductions
- MNsure Contact Center
- Financial help
Cost-sharing reductions related to a specific plan
- Blue Cross and Blue Shield of Minnesota and Blue Plus: 800-382-2000 or 651-662-8000
- HealthPartners: 952-883-5900 or 855-813-3887
- Medica: 888-592-8211
- Quartz: 800-362-3310
- UCare: 612-676-6600 or 877-903-0070
- Delta Dental: 855-643-3582
- Dentegra: 800-471-0284
- Guardian: 844-561-5600

Payment

Payment for private health and dental insurance
- Make a Payment
Payment for MinnesotaCare
- Minnesota Health Care Programs (MHCP) Member Help Desk: 800-657-3739
- MHCP website

Plans and Coverage

Haven't received insurance cards - private health insurance
- Blue Cross and Blue Shield of Minnesota and Blue Plus: 800-382-2000 or 651-662-8000
- HealthPartners: 952-883-5900 or 855-813-3887
- Medica: 888-592-8211
- Quartz: 800-362-3310
- UCare: 612-676-6600 or 877-903-0070
- Delta Dental: 855-643-3582
- Dentegra: 888-857-0328
- Guardian: 844-561-5600
Haven't received insurance cards - Medical Assistance or MinnesotaCare
- Minnesota Health Care Programs (MHCP) Member Help Desk: 800-657-3739
- MHCP website
Compare private plan options
Medical Assistance or MinnesotaCare plans
- Minnesota Health Care Programs (MHCP) Member Help Desk: 800-657-3739
- MHCP website
Specific information about a particular plan
- Blue Cross and Blue Shield of Minnesota and Blue Plus: 800-382-2000 or 651-662-8000
- HealthPartners: 952-883-5900 or 855-813-3887
- Medica: 888-592-8211
- Quartz: 800-362-3310
- UCare: 612-676-6600 or 877-903-0070
- Delta Dental: 855-643-3582
- Dentegra: 888-857-0328
- Guardian: 844-561-5600
Get help choosing a plan

MNsure’s statewide network of insurance brokers can help you decide which health plan is right for your needs and your budget.

Search our directory for a broker or a broker enrollment center in your area and make an appointment to discuss your options. You can also look for an enrollment event near you.

Please note: the MNsure Contact Center cannot provide advice on choosing a plan. If you are calling us for enrollment help, please have your plan selected ahead of time. Or, or get connected with an expert broker near you.

Plan Cancellations and Changes

Report a household or income change - private health insurance
- Report a change
- MNsure Contact Center
Apply for a special enrollment period due to a life event - private health insurance
- MNsure Contact Center
- Special Enrollment Period
Report a life event or other change - Medical Assistance or MinnesotaCare
- Minnesota Health Care Programs (MHCP) Member Help Desk: 800-657-3739
- MHCP website
Cancelling private health insurance
Cancelling Medical Assistance or MinnesotaCare
- Minnesota Health Care Programs (MHCP) Member Help Desk: 800-657-3739
- MHCP website

Appeals

Appeals about eligibility, financial assistance, effective and termination dates
- MNsure Contact Center
- Appeals
Appeals about health plan benefits and claims
- Blue Cross and Blue Shield of Minnesota and Blue Plus: 800-382-2000 or 651-662-8000
- HealthPartners: 952-883-5900 or 855-813-3887
- Medica: 888-592-8211
- Quartz: 800-362-3310
- UCare: 612-676-6600 or 877-903-0070
- Delta Dental: 855-643-3582
- Dentegra: 888-857-0328
- Guardian: 844-561-5600