Contact Us
MNsure-certified brokers may use our dedicated service line.
2027 Open Enrollment Hours
Standard Office Hours: 8:30 a.m. - 4:30 p.m., Monday through Friday
Extended Office Hours During Open Enrollment:
- 9:00 a.m. - 2:00 p.m.
- Saturdays: December 5 and 12, 2026 and January 9, 2027
- Sunday: December 13, 2026
- 8:30 a.m. - 6:00 p.m.
- Monday and Tuesday: December 14 and 15, 2026
- Thursday and Friday: January 14 and 15, 2027
Reduced Office Hours:
- 8:30 a.m. - 1:00 p.m.
- Wednesday, November 25, 2026
- Thursday, December 24, 2026
Broker Service Line will be closed according to the State Holiday Office Closure schedule below.
Broker Service Line Hours
Regular business hours, outside of open enrollment
- 8:30 a.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
- 9:30 a.m. – 4:30 p.m. Wednesday (open an hour later due to training)
Contact Information
- Phone: 651-539-2088 or 844-520-8695 (toll-free)
- MNRelay: 711 or 800-627-3529
- brokers@mnsure.org
Instructions for Requesting a Secure Email
Emails containing protected health information (PHI) must be sent through secure email. The secure email policy can be found in the Assister Joint Policies and Procedures.
To request a secure email for an inquiry that contains PHI:
- Send a regular email to brokers@mnsure.org, and in the subject line, type "request secure email."
- The broker team will send a secure email redirecting with a link to a secure site.
- Go to that site to set up an account.
- Secure emails may then be sent from that account to the broker team.
State Holiday Office Closures
- New Years Day (January 1)
- Martin Luther King Jr. Day (third Monday in January)
- Presidents Day (third Monday in February)
- Memorial Day (last Monday in May)
- Juneteenth (June 19)
- Independence Day (July 4)
- Labor Day (first Monday in September)
- Veterans Day (November 11)
- Thanksgiving (November 26 and 27)
- Christmas Day (December 25)